TERMS & CONDITIONS
These Terms & Conditions of sale (“Terms”) apply to all offers, sales, and purchases of products including but not limited to herbal, Ayurvedic, personal care, wellness, and related products and services sold through AVZAHERBS.COM (“Website”) by AVZA Herbs Private Limited (“AVZA Herbs”, “we”, “us”, or “our”) to you, the buyer (“you” or “your”).
This Website is owned and operated by AVZA Herbs Private Limited and is offered to you conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein. By accessing and using this Website, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.
You acknowledge that you have read, understood, and agree to abide by these Terms & Conditions. All purchases made through the Website are final, non-cancellable, non-transferable, and non-refundable, except as provided in our Return, Refund, Replacement, and Cancellation Policy (“RRRC Policy”).
All product prices, descriptions, and availability are subject to change without prior notice and do not constitute a binding offer until accepted by us. While we strive to ensure product availability, we do not guarantee that all items will be in stock at the time of order. We reserve the right to refuse or cancel any order without liability, in which case any payment made will be refunded as per our policies.
Your order constitutes an offer to purchase products subject to these Terms. An automated acknowledgment email does not constitute acceptance. Acceptance occurs only when we dispatch your order and confirm payment processing (“Acceptance”). We may maintain transaction records for a reasonable period.
You agree that all information provided by you is accurate, current, and sufficient to fulfill your order. Any warranties provided apply only if you are the end consumer and not a reseller. You shall not assume any obligations on behalf of AVZA Herbs or product manufacturers without written consent.
As individual sensitivities and health conditions vary, you are advised to consult a qualified healthcare professional before using any products, especially if you have pre-existing conditions or are taking medications. AVZA Herbs shall not be liable for any adverse reactions or effects resulting from product use. Products must be used before their expiry date; we are not responsible for usage beyond such date.
We reserve the right to revise prices, withdraw offers, or correct errors in product descriptions or pricing prior to dispatch. Prices may exclude shipping charges and applicable taxes, which will be added at checkout. You agree to pay all applicable charges at the time of purchase. Payments are irrevocable once made and shall be treated as final upon Acceptance.
Delivery timelines are estimates only and may vary. We are not liable for delays caused by unforeseen circumstances, including force majeure events such as natural disasters, pandemics, or logistical disruptions. Delivery will be made to the address provided by you. Any errors or changes to the address may result in additional charges. If delivery is refused or not accepted, risk and associated costs may pass to you.
Risk of loss or damage passes to you upon delivery. We reserve the right to dispose of undelivered goods after a reasonable period and recover associated costs.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, AVZA Herbs’ total liability shall not exceed the value of the products purchased. We shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or revenue. You agree to indemnify AVZA Herbs against any claims arising from misuse of products or violation of these Terms.
All products are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. Product images and descriptions are for illustrative purposes only and may vary.
If any regulatory approvals, licenses, or permissions are required for purchase or use, you are responsible for obtaining them at your own cost. Failure to do so does not entitle you to refunds.
NOTICES
All notices shall be communicated via registered email, post, or hand delivery to the latest contact details provided. Notices shall be deemed received within reasonable timelines depending on the mode of communication.
PRIVACY & DATA PROTECTION
We respect your privacy and process personal data in accordance with our Privacy Policy. By using our Website, you consent to the collection and use of your data for order processing and communication. Secure encryption measures are used for transactions.
USER ACCOUNT
You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility. We reserve the right to suspend or terminate accounts for violations of these Terms.
DIGITAL COMMUNICATION
By using our Website, you consent to receive communications including emails, SMS, and promotional messages from AVZA Herbs.
MISCELLANEOUS
You may not assign your rights under these Terms. We are not liable for failure to perform due to circumstances beyond our control. These Terms supersede all prior agreements. We reserve the right to update these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of updated Terms.
If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force. No waiver of any term shall be considered a continuing waiver.
GOVERNING LAW
These Terms shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.
POLICIES
Please refer to our Return, Refund, Replacement & Cancellation Policy and Shipping Policy available on the Website before placing an order.
AGREEMENT & ACCEPTANCE
By placing an order, you confirm that:
- You have read and understood all product information, labels, and instructions.
- Products are not intended to diagnose, treat, cure, or prevent any disease.
- Website content is for informational purposes only and not a substitute for professional medical advice.
- You will consult a qualified expert in case of any medical concerns.